Time : 3:45pm, 21st January 2009..
Why : The incoming bill stated tat i got a outstanding payment of 1month and 1 current charges for 1 month which means... rm190.00 in total... some more another pink letter sent to me said that the outstanding better i clear it as soon as possible...(but i dun have any outstanding payment.. cause i pay every month)
Mission : To clear the bill and i dun wan to see the word 'outstanding payment' in my incoming bill...
Sub-mission: To cari pasal with those operator and try to make them beh song with me
Okay, this is my story to be started off- ready?- 1-2-3-(lol)
First step get in the Center.. i meet Operator of Receptionist ( Ops II) take the queue number from her and wait for my turn.. No.1378.. current number 1377 , no need wait, happy, pay fast.. i ask the Operator of Bill Counter(Ops I) i ask her i had clear my outstading payment so i just have to pay the charges which is the current charges...but Ops I cannot check that which her stupid machines... lolz... Ops I asked me to find Ops II to check .
Okay, step to Ops II now..she quite busy with lotsa funny funny uncle and auntie keep ask her and that.. and that particular moment no other staff help her.. ok i wait the crowd to be set off first.. then my turn ... i said i wan to check any outstanding payment..Then she used her Special Machine which can check outstanding payment.. and said i still got one month outstanding payment... so i showed her the receipt from June '08 to Nov'08 (That bill is Dec'08).. She said Sept i din pay cause they din issue me any Bill... then i throw the bill dated Sept 08 to her... then she said .. this bill is for August one.. then nvm... then i throw the bill dated Oct to her YOU ALL KNOW WHAT SHE SAID AR?"OH THIS ONE, IS FOR THAT PARTICULAR MONTH 1...WHICH IS OCT KERANA SEPT X ADE ISSUE BILL UNTUK U...", then i said lar "HELLO, TADI LU CAKAP BILL INI UNTUK PREVIOUS MONTH PUNYA KARANG LU CAKAP BILL INI UNTUK BULAN INI LAGI LAGI BILL INI PUN ADA AUGUST ADA SEPT ADA OCT?"..then she look at her machine again and print a paper somesort of Payment Journal to me... so i check and she showed me the column "Outstanding Payment"..she said the machine no wrong 1.. if the machine said ada then ada...then i think lar... bodoh.. if the machine no wrong also wont sent me the wrong bill lar... (Really not that bodoh gua?!)..then i ask lagi i dun understand what u talking about... can u jus explain to me one more time ? then she explain... then i said i dun understand and this situation repeated 4 times... lol when the 4th time i asked her... her air muka already show she is DULAN-ING on me now.. hahaha.. then she quickly pres one number for me to see Operator of Streamyx Account..(Ops III)...
Is quite happy to see her dulan face... hahaha.. Sub-Mission Accomplished
After a long queue of 20mins... my turn~Normally when i wait something in this kind of office. Bank a... Post office a... tm point a... if i wait for such a long time... My face-of-cannot-wait-no-longer showing out and want to shoot people already... lolz.. not say i bad temper.. but u know ? when u see those Bodohs working with such a low efficiency rate... u really wan to slam the table and ask them "BODOH ? BOLEH CEPAT SIKIT TAK?"
ok back to my story, hahaha... she like know wat i wan ady.. and i show her all the bills and the pink warning letter...so she check... b4 she explain i ask her listen my explanation 1st.. so i explain to her.. i got pay everymonth and dun have any possible i have any outstanding payment...she check check check.. then she said her Stupid Machine stated that i got 1 month outstading payment.. i asked.. this outstanding payment is until Dec08 or Jan 09? She said Dec08, ok.. then i continue explain to her... until one moment she look likes do some calculation and keep stare the bills of mine and her stupid machine... and after a while she paisehly said "Hehe, Oh ya sorry sir... i think our machine made some mistake.." Walao my feeling like..what u know?
1: I stare at her and my feeling i wan smile ( cause i win!)
2: TM point operator really made me dissapointed...
Then i asked her... so why the hell the machine stated a outsatnding payment?.. That one is current charges for Jan09 = =.... walao... they a ... really stupid dou out juice de o....zzz hahaha
I end up my experience there with one sentence "Should I say Thank You?" take the bill and go... Bored facing with such stupid Operatorss II n II
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